Tag Archives: chat

How to Use Instagram Live Video Chat for Business

Want to use Instagram to provide personalized customer service? Wondering how live video chat can help? In this article, you’ll learn how to use Instagram’s live video chat feature to enhance your business relationships. Why Use Instagram Live Video Chat for Business? As customers turn to video to get answers about products or services, Instagram […] The post How to ...

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How to Add Facebook Customer Chat to Your Website

Want a better way to connect with prospects and customers? Did you know that Facebook Messenger makes it easy to embed a live customer chat widget on your site? The Messenger Customer Chat plugin allows you to have a live conversation with site visitors. In this article, you ll learn how to add a Facebook Messenger […] This post How ...

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Chat and Messenger Bots: New Research for Marketers

Wondering why chatbots are gaining popularity? Interested in how savvy businesses are using bots to improve communications with their customers? In this article, you’ll discover insights from research that show how bots are evolving and affecting customer service experiences across many industries. #1: Bot Technology Is Changing How Businesses Communicate Many companies in a variety […] This post Chat and ...

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